The Computer Help Desk Call Center – An IT Service Provider
When you want to lessen your budget for patching up problems regarding computer utilization in your company, you can do so through the information technology function which is known as the Computer...
View ArticleComputer Help Desk in a Call Center Environment
When you are inside a call center, you can not help but notice all the emotions surrounding the place. There are some help desk agents who smiles before taking a call and rushes to the knowledge base...
View ArticleTechniques on How to Handle Computer Help Desk Issues
We all know that computers are prone to software conflicts, hardware malfunctions and security threats (such as virus and spyware infection) that make users go mad. Due to the fact that not everyone in...
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